Welcome to the JASMINE NYE web site (“JASMINE NYE”, “the Site,” “we,” “us,” or “our”). JASMINE NYE provides this site as a service to its customers. Please read the following terms & conditions (“Terms”) as they govern the use of our site. Any use of our Site at any time constitutes full acceptance of our Terms.
JASMINE NYE reserves the right to modify these Terms at any time without prior notification.
At JASMINE NYE, we are committed to providing our customers with luxury handmade quality merchandise.
We have done our best to display our merchandise as accurately as possible on the Site. Please be aware, variations in style, color, size, shape and look may occur. If you are not satisfied with your purchase, please review our RETURN & EXCHANGE POLICY.
All contents that appear on the Site are the property of JASMINE NYE and are subject to copyright
protections, intellectual property rights, and licenses held by JASMINE NYE under U.A.E. copyright laws. Any use of this information for any purpose, in any form or by any means without written permission from JASMINE NYE is strictly prohibited. JASMINE NYE may contact you or provide you with service-related and/ or promotional notices by means of electronic mail and/or general site notifications and more using the contact information you have provided.
PAYMENT & ORDER PROCESSING
All prices on the Site are shown in US dollars. Once you have selected your merchandise, you can proceed to check out. We use Paypal to process credit card transactions. Cards accepted through Paypal are MatesrCard, Visa, Maestro, and American Express. Once payment through Paypal is accepted, you will receive a confirmation email with your order number. Once your order is processed, you will receive an email confirmation with your order details & shipping information. All orders placed through the website shall be accepted upon the sole discretion of JASMINE NYE. JASMINE NYE may refuse to accept or cancel any order, whether or not the order has been confirmed or charged, for any or no reason, without liability to you or any third party and JASMINE NYE’s decision shall be final. If you have been charged for an order that is subsequently canceled, you will be refunded through the same payment channel. If you have queries regarding the status of your order, please email email@example.com; remember to include your full name and order reference number in the email.
Shipping is a free of charge service to the shipping address provided by you. It's therefore yourresponsibility to provide us with the complete and correct physical shipping address. We regret that delivery CANNOT be made to post office boxes. We require a signature for the merchandise delivered, at which point responsibility for the merchandise passes to you. Estimated delivery time is to be used as a guide only. JASMINE NYE is not responsible for any delays caused by destination customs clearance processes. We are not responsible for damaged, lost, or stolen
packages. We ship to all countries except the followings: Crimea, Cuba, Iran, North & South Soudan, Syria, Palestine, Yemen, and Israel.
DUTIES & TAXES
Prices displayed on the Site are NOT INCLUSIVE of customs duties & taxes. Your order will be shipped on a DDU (Delivery Duty Unpaid) basis; you are responsible for any duties and/or taxes required by customs as determined by country of destination.
RETURN & EXCHANGE POLICY
Personalized, Made to Order & discounted merchandise CANNOT be returned nor exchanged at any time.
All full priced merchandise can be only returned for an exchange within 7 days from date of delivery. Do not send any merchandise back without us being notified; please email us immediately at firstname.lastname@example.org within the 7 days-time frame, include your full name, order
number details, as well as, the name & SKU (Stock Keeping Unit) of the other merchandise you want to exchange for. Note that exchange is done for equal price value merchandise only and is subject to availability of the merchandise upon return.
All returned merchandise must be unused with all original tags & packaging, and returned within 7 days from date of delivery. Upon receipt of the returned merchandise, JASMINE NYE reserves the right to deny the exchange if the merchandise does not meet RETURN & EXCHANGE POLICY requirements. Returns must be shipped through a reliable courier. We will not be responsible for any loss or damage occurring during shipping. When returning merchandise, please email us the relevant courier’s airway bill (AWB), related documentation, and merchandise exchange details.
You are responsible for sending merchandise back to JASMINE NYE at your own cost. You are liable for all duties and taxes that are charged for transporting the returned merchandise back to JASMINE NYE. We will only refund return shipping costs when we have made a shipping error. These Terms only apply to merchandise purchased through www.jasminenye.com
For all queries, concerns regarding your order, or for help placing an order, please email us at: email@example.com